Particle Wallet FAQ

Find Frequently Asked Questions about Particle Wallet.

How can I track my tokens in the embedded wallet?

Answer: To enable tracking of specific tokens in the embedded wallet, you need to provide us with the relevant token information. Once we receive this data, our team will manually add the tokens to your wallet, ensuring they are properly tracked and displayed.

How can I configure the name and icon of the embedded wallet?

Answer: To customize the name and icon of your embedded wallet, please provide us with the desired name and icon. Our team will manually configure these details to reflect your preferences within the wallet interface.

Why are the transaction records in the wallet incomplete?

Answer: Incomplete transaction records in the wallet may occur due to the large number of supported chains, particularly on testnets where detailed transaction histories are not always available. For mainnets, we strive to ensure comprehensive support. If you notice any gaps in transaction records for a particular chain, please reach out to us, and we will assess the possibility of enhancing support for that chain.

Why is the token balance in the wallet not synchronized?

Answer: Token balance synchronization issues may arise due to indexing delays. If you experience a significant delay in updating token balances, please contact us, and we will investigate the issue to ensure accurate and timely synchronization of your wallet balances.